How to: Integrate eBay store with ShippingEasy

eBay is one of the largest online marketplaces where customers can buy and sell a huge variety of items. Whether you're brand new to ShippingEasy or have an existing account, it's easy to integrate your eBay Accounts with ShippingEasy!

Choose which section of this guide best describes where you are starting from.

If you are setting up a ShippingEasy account for the first time

  1. When setting up a new ShippingEasy account, you will be directed to start adding orders by integrating a store. To being the store integration process, click on the button to Import from Store.
  2. Next, you will fill in your stores credentials. eBay will be populated in the Store Platform drop down.
  3. Fill in your eBay username. Complete your store integration by logging into eBay and granting access to ShippingEasy. These steps are outlined in the final section of this article.

If you are connecting your eBay store to an existing ShippingEasy account

  1. Navigate to the SETTINGS tab and click on the STORES & ORDERS page under the INTEGRATION section.

  2. Once there, click on the the + Add New button on the side of the screen.
  3. From the Platform drop down menu, select eBay.
  4. Fill in your eBay username. Complete your store integration by logging into eBay and granting access to ShippingEasy. These steps are outlined in the final section of this article.

Login to eBay and grant access to ShippingEasy:

  1. After entering your eBay username into ShippingEasy, you'll be taken to an eBay login page. ebay_login_register.PNG
    If you've already logged in, you'll be taken directly to a screen titled "Grant Application Access: ShippingEasy". Find the I Agree button at the bottom of this screen and click it.
    NOTE: eBay may ask you to answer some security questions to verify your account before allowing it to connect with ShippingEasy. This is to ensure privacy and security when connecting your store with a 3rd party application such as ShippingEasy.

Your eBay store is now integrated with ShippingEasy. Learn more about using ShippingEasy with eBay.

That's it! Your eBay store is now connected to ShippingEasy!


If you have problems that require extra assistance, please reach out to our team.

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Related articles:

Video: Store Settings Setup
How to use ShippingEasy with eBay

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Hi there,

Thank you for your post!

Will you please provide more information as to what information you are looking to input?

You are integrating an eBay store, correct?  What is your store name so I can take a look at your account?

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Today I could not enter my Shippingeasy account. Have 2 apps that save passwords and also wrote down the password on  paper but could not get to my account. When I asked for a password change could not get a email from Shipping easy. My account for eBay is; rrcollectables1877.  Thank you for your support. I do have problems with passwords constantly. I want to integrate my internet selling with the 3 major shippers but of course I will be using USPS mainly. Am working on a home network with 2 computers, 2 printers a tablet and smart phone all different. Wish me luck. Am also working on working the new USPS  scale into the shipping programs setup for automatic reading or lets say the scale has a USB port.


Problem I had last night was after I started the integration to eBay shipping I could not find the box to enter my eBay account name.            Mail for Windows 10

 After writing this last night I was able to integrate into a shipping program from the eBay side. Can't find the name of it after a quick look. Didn't see it under my account but it did ask if I had a scale connected to my shipping program. Which I replied, yes. Will still be trying to integrate USPS Shipping easy but not able to access my account last night.

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Hello RRcollectibles, I'm sorry to hear you are having trouble logging into your ShippingEasy account.

It is possible you may need to clear your browser cookies as this can sometimes create problems when accessing secure websites.

You can use the link for your web browser in the article below to access steps for clearing your cache/cookies.

Troubleshoot: Logging into ShippingEasy

If clearing cookies does not help, you might also try with a different web browser. If you are still unable to access your account, you can contact our support directly at

Please be sure to provide your full name, your ShippingEasy account name, and mention your login issue. 

Thank you.

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Hello Jacen P. Looked into clearing my browser cookies but it informs me I will loose all  my passwords. It would take em a week to replace them all. There must be another solution. Tried changing my password to Shipping easy 2 ways. A direct attempt from the login page, which appeared to be successful but the login would not accept the new password, Secondly I am able to get into your web site thru the email I receive from your support group. However changing the password once I'm on the site doesn't work either.. Any more suggestions. Thank you for your help.

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Hi RRcollectibles, and thank you for the reply.

If clearing your cache is not an option, we would recommend you contact our support directly at, so we can set up a call for you with our Customer Success team.

Please be sure to provide your full name, your ShippingEasy account name, your login issue and a good number and time we can reach you.

Thank you.


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