How to: Integrate eBay store with ShippingEasy

Created:   |   Updated:

It's easy to integrate eBay Accounts with ShippingEasy!

  1. When registering your ShippingEasy account, you will be immediately prompted for your eBay credentials after selecting eBay from the Platform menu.  Skip to Step 6  to learn how to locate your credentials.

  2. If you have already set up your ShippingEasy account, navigate to the SETTINGS tab and click on STORES & ORDERS under the INTEGRATIONS section.


  3. Once there, click on the the + Add New button on the side of the screen. 

    Add New.png

  4. From the drop-down menu in the middle of the screen, select "eBay".


  5. Below the Platform box you'll see a box that says eBay Username. Here, you'll just need to type the username you use to access your eBay account.


  6. Once you hit Save you'll be taken to an eBay login page ebay_login_register.PNG
    If you've already logged in, you'll be taken directly to a screen titled "Grant Application Access: ShippingEasy". Find the I Agree button at the bottom of this screen and click it. 

    NOTE: eBay may ask you to answer some security questions to verify your account before allowing it to connect with ShippingEasy. This is to ensure privacy and security when connecting your store with a 3rd party application such as ShippingEasy.

If you run into any problems, feel free to reach out to our Customer Success team.  

  • New accounts still in the registration process will see a link with our email address listed under the integration video.
  • Paid subscribers, who have already set up their ShippingEasy account, will see links to email, call, or chat on the blue navigation menu in app.  
  • Anyone can post questions in our Community forum and our team will be happy to assist.


Related articles:

Video: eBay Store Settings
How to use ShippingEasy with eBay



Please sign in to leave a comment.

  • Avatar

    Instructions do not provide stated areas to provide required information.

  • Avatar
    Melody H. [ShippingEasy]

    Hi there,

    Thank you for your post!

    Will you please provide more information as to what information you are looking to input?

    You are integrating an eBay store, correct?  What is your store name so I can take a look at your account?

  • Avatar

    Today I could not enter my Shippingeasy account. Have 2 apps that save passwords and also wrote down the password on  paper but could not get to my account. When I asked for a password change could not get a email from Shipping easy. My account for eBay is; rrcollectables1877.  Thank you for your support. I do have problems with passwords constantly. I want to integrate my internet selling with the 3 major shippers but of course I will be using USPS mainly. Am working on a home network with 2 computers, 2 printers a tablet and smart phone all different. Wish me luck. Am also working on working the new USPS  scale into the shipping programs setup for automatic reading or lets say the scale has a USB port.


    Problem I had last night was after I started the integration to eBay shipping I could not find the box to enter my eBay account name.            Mail for Windows 10

     After writing this last night I was able to integrate into a shipping program from the eBay side. Can't find the name of it after a quick look. Didn't see it under my account but it did ask if I had a scale connected to my shipping program. Which I replied, yes. Will still be trying to integrate USPS Shipping easy but not able to access my account last night.

  • Avatar
    Jacen P. [ShippingEasy]

    Hello RRcollectibles, I'm sorry to hear you are having trouble logging into your ShippingEasy account.

    It is possible you may need to clear your browser cookies as this can sometimes create problems when accessing secure websites.

    You can use the link for your web browser in the article below to access steps for clearing your cache/cookies.

    Troubleshoot: Logging into ShippingEasy

    If clearing cookies does not help, you might also try with a different web browser. If you are still unable to access your account, you can contact our support directly at

    Please be sure to provide your full name, your ShippingEasy account name, and mention your login issue. 

    Thank you.

  • Avatar

    Hello Jacen P. Looked into clearing my browser cookies but it informs me I will loose all  my passwords. It would take em a week to replace them all. There must be another solution. Tried changing my password to Shipping easy 2 ways. A direct attempt from the login page, which appeared to be successful but the login would not accept the new password, Secondly I am able to get into your web site thru the email I receive from your support group. However changing the password once I'm on the site doesn't work either.. Any more suggestions. Thank you for your help.

  • Avatar
    Jacen P. [ShippingEasy]

    Hi RRcollectibles, and thank you for the reply.

    If clearing your cache is not an option, we would recommend you contact our support directly at, so we can set up a call for you with our Customer Success team.

    Please be sure to provide your full name, your ShippingEasy account name, your login issue and a good number and time we can reach you.

    Thank you.


Community    browse  


Questions & Answers

Issues & Bugs