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Why am I unable to send Shipment Confirmation emails for my Amazon store orders?

Created:   |   Updated:

Amazon Merchant Services automatically sends out Shipment Confirmation emails to your customers once their order has been updated and marked as Shipped within Amazon. This is a setting that cannot be changed.

To prevent buyers from receiving multiple notifications with the same information, Amazon has asked that we do not allow notifications to be sent from ShippingEasy.


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