Do I need to enter weight and dimensions for every package?

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When selecting a carrier and service within the READY TO SHIP page, every shipment using 'non-flat-rate' packaging must have a weight entered. It is also best that dimensions are entered to ensure an accurate rate quote.

Read on for more information about entering weights and dimensions into ShippingEasy:


If weights are assigned in your store, the weight of your item will automatically pull into ShippingEasy from your store. This will then be used to calculate your shipment weight.

If no weight was entered in your store, you will need to enter it to access available rates. You can do so manually for each shipment or use one of ShippingEasy's automated options to assign weights.

To assign weights manually to shipments:

On the READY TO SHIP page, enter the weight in the Weight field. Then select Update to retrieve a rate quote.

To automatically assign weights to shipments:

Use Shipping Rules, the Product Catalog, or integrate your USB scale to assign weights to your orders.

If there is a "0" weight assigned to your orders in store, then the "estimated weight" rule is a great option. This will assign weights based on your Shipment History. Learn more.

If the wrong weights are assigned to your orders in store or you like to have maximum control over individual product weights, the Product Catalog is the best solution. Add your products to the catalog, assign weights, and ShippingEasy will use this information to override anything received from your store. Learn more.

For those that ship one-by-one, integrating a USB scale via ConnectEasy is an efficient way to ensure that each package weight is correct. Learn more about ConnectEasy and how to integrate your scale.



Dimensions are only needed if you're sending the shipment in a custom box or envelope rather than USPS packaging like a flat rate box. Most carriers are offering dimensional rates these days, so entering dimensions ensures an accurate rate quote.

ShippingEasy plus and above subscribers can see cheaper USPS rates on small, but heavy packages - learn more. UPS and FedEx assess both the weight and dimensions to determine rates, usually taking the larger of the two rates. 

You can either manually assign dimensions to each shipment or use one of ShippingEasy's automated options to assign dimensions.

To assign dimensions manually to shipments:

On the READY TO SHIP page, enter the length, width, and height measurements in the Dimensions field. Then select Update to retrieve a rate quote.

To automatically assign dimensions to shipments:

Save your custom packages, then apply them with Saved Selections and Shipping Rules or use the Product Catalog to assign dimensions to your orders.

The PACKAGE SETUP page is a database for your frequently used packages. Enter the dimensions, give them a name, and find them in the Packaging menu next time you go to ship. Learn more.

Combine multiple clicks by creating a Saved Selection - a setting that lets you quickly recall a favorite combination of Carrier, Carrier Service, and Packaging. Learn more.

Shipping Rules complete the automation by assigning your packaging and Saved Selection based on criteria you specify. Learn more.

For those with single item orders, the Product Catalog is also a handy way to assign dimensions based on product SKUs. Learn more.


Related articles:

What do I need to know about shipment dimensions?
Best of Rules: Assign a package and dimensions to my shipments
What is ShippingEasy Flat Rate Green and does it relate to cubic pricing?
Why am I being quoted different rates in ShippingEasy than on FedEx?
Why am I being quoted different rates in ShippingEasy than on UPS?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat


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