Insure a package | How To

You have got a package you want to insure ... it is simple! ShippingEasy will provide you with an insurance quote from our partner Shipsurance and your insurance request will be sent when we generate your label. Shipments can be insured on an individual basis or - if you want to insure all your shipments - you can set up default settings. Learn more about Shipment Insurance defaults.

Shipsurance coverage is only provided for outbound shipments sent from the address of the Insured. Inbound (return) shipments are not covered. Learn more about Shipsurance Terms of Use.

To insure shipments on the ORDERS page

  1. From the ORDERS page, click on the order number that you are adding insurance to.
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  2. This will open the Order Details to the right. 
  3. Click on the + View Additional Options.
  4. Select your insurance option from the dropdown and enter the insured value amount then Update Shipment.
  5. You will see your insurance added and an option to edit.
  6. If you make any changes to the insured value, select the Pencil icon and then Update Shipment button to update your insurance quote.
  7. Finally, once the shipment has processed, in your SHIPMENT HISTORY you will be able to see a check under the "Insurance" column for the order you have added insurance to. You can click on the check icon to reveal a popover displaying the insured amount and the fee paid.
    Insurance_check_on_shipment_history.PNG

    That's it!

To insure shipments on the READY TO SHIP page

  1. From the ORDERS page, send an order to the READY TO SHIP page. Learn more about creating shipments.
  2. From the SHIPMENTS tab, select READY TO SHIP.
  3. On the READY TO SHIP page, make your carrier selections. Learn more about selecting a carrier service.
  4. Once your rate has generated, we will display a message under the "Insurance Options" alerting you to any insurance coverage included with your carrier selections. 
  5. To purchase additional insurance, simply check the box next to Add Insurance.
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  6. Once the checkbox is checked, we will pre-fill the value of the shipment based on the total cost of the line items in the order.
    insurance_options.PNG
  7. You can edit the insured value. For example, let us say this is a $250 package, but you only want to insure $200 with Shipsurance as that's the true value of the order to you. So, we can edit the insured value to $200.
    insurance_options_shipsurance.PNG
  8. If you make any changes to the insured value, select the Update button to update your insurance quote.
  9. Finally, once the shipment has processed, in your SHIPMENT HISTORY you will be able to see a check under the "Insurance" column for the order you have added insurance to. You can click on the check icon to reveal a popover displaying the insured amount and the fee paid.
    Insurance_check_on_shipment_history.PNG

    That's it!
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