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View Details of Unshipped Orders in ShippingEasy | How To

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ShippingEasy makes it easy to see your order data. You can find all your unshipped orders on the ORDERS page. Just click on any order number to view order details, including:

  • Recipient Address
  • Line items with product images
  • Order Notes
  • Order Tags
  • Custom Fields
  • Event Logs

Once the Order Details view is open, it's just a click to display the next (or previous) order!

To view Order Details:

  1. Navigate to the ORDERS page.
  2. Click on the order number for any shipment you wish to see more details. A summary will appear.
    Order_number_orders_page_expanded.PNG
  3. If there are multiple items, click the arrows on the bottom right to view the other items in the order.
    TIP: use your keyboard arrows to move between the next or previous order.
    Order_details_box_arrows_highlighted.png
  4. Clicking on the image will expand it to a larger view. Learn more about adding images to your products.
    enlarged_image_order_details_order_page.png
  5. If there are any changes that need to be made, you can make them by clicking the Edit Order link within the summary box.
    edit_order_highlighted_in_box.png
  6. To close the summary, just click the "X" on the top right of the order details box or hit "ESC" on your keyboard.

 


Related articles:

How to: View Order Details on the READY TO SHIP page
How to: Edit order line items on the ORDERS page
Edit Order - Page | Guide
Edit and Ship Single Orders - Actions Menu - Orders Page | Guide


Comments

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  • Avatar
    Amanda James

    I have added this code in functions.php but not having the customer information display on order page. 

     

    function wpblog_order_customer_information( $order ){
        global $post;
        
    $customer_user = get_post_meta( $post->ID, '_customer_user', true );
        echo '<p><strong style="display: block;">'.__('Order Customer name').':</strong> <a href="user-edit.php?user_id=' . $customer_user . '">' . get_user_meta( $customer_user, 'customername', true ) . '</a></p>';
    }
     
  • Avatar
    Melody H. [ShippingEasy]

    Hi Amanda,

    Thank you for your post!

    I took a look at your link and saw that it references displaying the order details in WooCommerce.  If you are running into issues with that, I recommend reaching out to WooCommece directly.  Here is their contact page for your reference:  https://woocommerce.com/contact-us/

    As for the order information in ShippingEasy, it should display automatically.  We also have a setting to display product options as described here:  How to: Display Product Options for your items

    Should you make changes to the settings in WooCommerce, please be sure to sync a new order to see those changes as they would not be retroactive.




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