If my address won't validate can I use it anyway?

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Both domestic and international addresses will be verified when entered in the Manual Order window, on the READY TO SHIP page, and the CUSTOMER ADDRESSES page. By opting to use an address that will not validate ("Use Anyway"), you are taking the risk that the package may not be delivered or could be delayed.

We recommend contacting the buyer to confirm the address is correct, or view our address troubleshooting recommendations before assuming any risk.

How are addresses validated?

ShippingEasy will validate your domestic addresses through SmartyStreets, a US address validation tool. International addresses are validated through Melissa DATA, an international delivery validation tool, provided courtesy of our parent company

  • SmartyStreets verifies US mailing addresses, providing the latest USPS Delivery Point Validation service, which indicates if a given address is indeed "deliverance" as determined by the USPS. This system will sometimes allow ShippingEasy to offer a suggested correction if it's detected as a known address.

  • Melissa DATA verifies international delivery addresses and provides a tool for locating and correcting inaccurate or missing address elements. This system also supports lookups in ten different languages.

When an address has been validated successfully through SmartyStreets or Melissa DATA, the address will look similar to these:
Screen_Shot_2017-01-28_at_10.37.17_PM.png Screen_Shot_2017-01-28_at_9.50.25_PM.png

How to use a non-validated address

When an address cannot be validated through SmartyStreets, or Melissa DATA, the address box will look similar to these:

Screen_Shot_2017-01-28_at_11.00.39_PM_copy.png Screen_Shot_2017-01-28_at_11.07.04_PM.png

  • If a domestic address cannot be validated, select 'Edit' in the address area to view any corrected addresses if available, or use the option to proceed and use the address anyway.

  • If an international address cannot be validated, you can use the Melissa DATA tool here for corrected address suggestions:
    • Address results indicating Verification to the Premises level, should validate in ShippingEasy.

    • Address results indicating Partial Verify to Thoroughfare (or other) level, may not validate in ShippingEasy. In these cases we would recommend confirming the address with your buyer, and/or attempting to use "00000" for the postal code. Learn more.

    To enter any address corrections, or to proceed and use the address anyway, click 'Edit' in the address area.


Related articles:

Can I save a Ship From address that the USPS will not validate?
Can I ship from my location, but have the return address say a different organization?
Can I use an alternate zip code for international orders?




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