Can I add internal notes to pre-shipment orders?

Created:   |   Updated:

Yes!  Whether you want to leave a note for your shipping staff or a customer has changed an address and you want to flag a reminder to yourself, adding internal notes to an orders can help you stay organized!

Internal order notes – how would I use this?

  • Buyer comments/late requests – buyers often send through additional requests post purchase. Use order notes to tag the order with these comments so things ship correctly.
  • Multiple shippers – do you have more than 1 person doing your shipping? Use these notes to communicate between shifts and people. More communication, fewer mistakes.

For more information, take a look at our step-by-step guide.


Related articles:

How to: Add internal notes to orders
How do I edit an address on the ORDERS page?
Can I edit an order in my store after it has synced and have the changes update in ShippingEasy?
What options are available to edit and ship individual orders on the Orders page?
Splitting an order: Step by step guide
Combining orders: Step by step guide
How to: Process gift orders with ShippingEasy

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat


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