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Can I cancel a shipment that is included on a SCAN form?

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IMPORTANT:

ShippingEasy will be converting our USPS postage provider to Stamps.com beginning in February. Learn more about our conversion process.

Yes - a label can be cancelled as long as the form has not been scanned yet. You may not cancel a label after the SCAN form has been scanned.

Once the label is cancelled on an un-scanned form, the SCAN form is no longer valid and the individual items must be scanned in by the postal service.

Learn how to cancel a USPS label.

 


Related articles:

FAQs: USPS SCAN Forms
I no longer want to ship a package that is on my SCAN form. What do I do?
How long does it take to receive a refund after cancelling an USPS label?
How to: Edit a label

 


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