Why don’t all of today’s shipments appear on my USPS Scan Form?

Created:   |   Updated:

To be included on a SCAN form, a shipment must be added ON or BEFORE the ship date on the label.  In addition, SCAN forms must be created between 12:00AM - 9:00PM PST.

If you’re printing labels between 9:01PM PST and 12:00AM PST, they will only be eligible for a SCAN form if you advance the ship date.

For example, if you generate labels at 11PM PST and

  • set the ship date for the same day, they will not qualify for any SCAN form.  
  • advance the ship date to tomorrow, you can add them to a SCAN form until 9:00PM PST tomorrow.

If you plan to print the USPS SCAN Form from ShippingEasy, here are some helpful tips.

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat


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