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Cancelling USPS Label After Mailing Package | Overview

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Did you accidentally cancel a USPS label in ShippingEasy after mailing out the shipment? Not to worry!

Canceling a label does not make it ineligible to enter the mail stream.  Rather, canceling a label submits a request to Stamps.com for a refund of the postage paid. If the package is mailed, the refund will be denied.

Once Stamps.com receives a refund request, they wait for approval from USPS before processing the request to ensure that the shipment does not enter the mail stream. This can take up to 21 days.

If the package is not mailed, the refund is processed and deposited back to your postage balance.

In either case, you will see the 'canceled' status in ShippingEasy persist. However, it will not affect whether or not your package is shipped and received.


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