What does the flag next to my shipment mean?

If you see a flag/exclamation point symbol that looks like this:


This means that ShippingEasy was unable to update your store with a shipped status and/or carrier and tracking information.

Sometimes the connection between ShippingEasy and your store simply times out. So, we recommend retrying the store order update first. Find out how.

If that is not successful, there are a number of other factors that can cause this error. Find out more.


Related articles:

How to: Filter by shipments that failed to update to the store
How to: Update my store after an order has shipped
Why is ShippingEasy unable to update some of my store orders' statuses to Shipped?
How to: Delay the shipment notification sent to my store


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