Follow

What does the flag next to my shipment mean?

Created:   |   Updated:

If you see a flag/exclamation point symbol that looks like this:

flag_symbol.png

This means that ShippingEasy was unable to update your store with a shipped status and/or carrier and tracking information.

Sometimes the connection between ShippingEasy and your store simply times out. So, we recommend retrying the store order update first. Find out how.

If that is not successful, there are a number of other factors that can cause this error. Find out more.

 


Related articles:

How to: Filter by shipments that failed to update to the store
How to: Update my store after an order has shipped
Why is ShippingEasy unable to update some of my store orders' statuses to Shipped?
How to: Delay the shipment notification sent to my store
Overview: SHIPMENT HISTORY page

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

Comments

Please sign in to leave a comment.



Community    browse  

COMMUNITY FORUMS
FEATURE REQUESTS

Questions & Answers

Issues & Bugs

Productivity

Partners

Shipping

Inventory

Marketing