Reprint an identical label for free | How To

One of the many great things about using ShippingEasy is the ability to reprint a label as many times as you need to. If you created an account with us after trying some other shipping solutions, you would have noticed that not everyone has this feature. To us, it's necessary. Things happen, but no need to worry!

NOTE: labels are available to reprint for up to 120 days after shipping. Labels older than 90 days are not available in Shipment History, but can be located and reprinted using the Global Search bar.

How to: Reprint one-at-a-time

  1. Go to your SHIPMENT HISTORY under the SHIPMENT tab in the toolbar.
  2. Find the Order # for the label that you need to reprint (if it's not easily visible on the screen - you can type the Order # in the Search bar in the top left corner of the page).
  3. Select "Label" from the Reprint menu to the right of the order. If you have a printer integrated via ConnectEasy, you'll see two options:
    • Send to printer: indicated with a printer icon:
    • Open as PDF: indicated with a page icon:

How to: Reprint multiple at a time

  1. Go to your SHIPMENT HISTORY under the SHIPMENT tab in the toolbar.
  2. Check the boxes on the far left of the orders you want to reprint labels for.
  3. Click the Print Action button to reprint the labels you have selected.

How to: Reprint one-at-a-time via Global Search

  1. On the right hand of the navigation bar, type the order # or keywords into the Global Search bar.
  2. If multiple records match, the first 20 results will be displayed, unsorted.Global_Search_-_multiple_results.png
    Scroll through the list to find the record you need, then click on the order number to view the order and shipment details. Skip to Step 4.
  3. If only one record matches the order # or keywords, you will be immediately directed to a page displaying the order and shipment details.
  4. Select Label from the Reprint menu on the right, inside the Actions box. Reprint_label_from_Global_Search.png
    If you have a printer integrated via ConnectEasy, you'll see two print options:
    • Send to printer: indicated with a printer icon:
    • Open as PDF: indicated with a page icon:






How do you change the format of the labels that you've already submitted to be printed? I just submitted 30 labels that then printed off as full pages, not 4x6 with packing slips on the same page as intended. I've changed my label settings, but how do I reformat my existing labels to fit that way?

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Hi Elaine - Thanks for posting this to the forum. I hope that my email helped.

I'd like to share some tips for the rest of our community.

ShippingEasy generates labels as PDFs. These are in a read-only form and cannot be edited after they are generated. In addition, the reprints that are generated will always retain the original settings in place at the time that the label was purchased.

The easiest option to reformat labels is to cancel the original labels and create duplicate labels. Duplicate labels are unique and will adopt whatever settings are in place at the time that the duplicate is created. The advantage to this approach are that you'll have your new, correctly formatted labels immediately. The disadvantage is that while cancelled labels will be refunded, the refund is not processed immediately, but rather subject to a waiting period imposed by USPS and our partner, Endicia.

We have more information about cancelling and duplicating labels, as well as the refund process in the following articles:

If you'd like to avoid cancelling your labels, you may be able to reconfigure the size of the label by adjusting your printer's scale settings or by adjusting the image size in an image editor. Although, we do not necessarily recommend these options.

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I can't get my labels to print. A click print or reprint, a new window opens that says Blank Page. I have been having this problem for a week now. I asked to be refunded for labels that I have not been able to print and I don't think that has happened. I checked for updates to my Adobe Reader and everything is good there. I have packages that need to go out this morning. Can you please look into this?

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Hi Casidy,

I just responded to your other post.  Here is my response again for your reference:

Thank you for your message.

I'm sorry to hear you are having issues with printing your labels.  

For your browser are you using Microsoft Edge?  If so, would you please try on another browser such as Google Chrome?  We've had some reports that PDF files are not displaying correctly in Edge.

Please let me know in the comments below if that works.  I'd be glad to troubleshoot further if that doesn't do the trick.

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