Create a Unique Duplicate Label | How To

If you ever have an item that has been returned to you and needs exchanging, if you have recurring orders, or if you make a mistake on a label - you can easily duplicate a label within ShippingEasy!

Duplicate labels will have the same recipient, carrier, carrier service, packaging, and weight as the original shipment.

Things to note about duplicating a label: 

Create a Duplicate Label, with Unique Tracking Number

Once an order has been shipped, it will appear on the SHIPMENT HISTORY page where you can track and view all the details of your shipments. You can also duplicate a label.
  1. From any page in your ShippingEasy account, hover your mouse over the SHIPMENTS tab and select SHIPMENT HISTORY from the drop-down.
    Shipment_History_dropdown.png
  2. Once on the SHIPMENT HISTORY page, you can locate a shipment using the options below:
    • Manually scroll through your history. You can adjust the number of shipments listed per page using the Results Per Page option in the bottom left corner.
    • Use the Shipment History search box or filters - both located to the left of your shipments and pictured below. Learn more about filtering shipments on the SHIPMENT HISTORY page.
  3. Once you've located the order you wish to duplicate, expand the V action menu icon to the far right of the order, and select Create Duplicate Shipment.
    shipment_history_create_duplicate_shipment.png
    Alternatively, you can select one or more shipments using the checkbox on the left, and choose Duplicate Shipments from the Label Actions button.
    label_actions_duplicate_shipments_shipment_shown.png
    TIP: You can duplicate shipments from the order lookup via Global Search.
    Once you have found an order, click the Create Duplicate Shipment option listed in the Actions box on the right.

    Order_details_duplicate_shipment.PNG
  4. The order will automatically move to the READY TO SHIP page. You will be guided to that same screen and a confirmation message will briefly appear letting you know a duplicate shipment has been set up for the selected order.
  5. All of the information for the duplicate will default to duplicate from the original order - i.e. the address and shipping method will be the same. Insurance and delivery confirmations are not duplicated from the original label and will need to be re-added by editing the shipment details.
  6. Editing the Shipment Details

    On the READY TO SHIP page you can edit the address, carrier selections, third party billing, and customs information. Learn more about editing each:

  7. When You are Ready to Print the Duplicate Label

    Click Print Later to purchase it now and send it to the READY TO PRINT page.
    print_later_highlighted.png

    If ConnectEasy is enabled, click Print Now and send it to your selected printer.
    print_now_highlighted.png

Cancelling a Request to Duplicate a Label

If you have changed your mind and do not wish to duplicate the label, clicking the x located next to the order will allow you to remove the shipment from this page, sending it back to your SHIPMENT HISTORY.

Locate the order in the "Pending Queue" on the left side of the READY TO SHIP page. Then click the x to the right of the order.

x_to_remove_order_from_pending_queue.png

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