How to: Track my shipments

Tracking information for your shipments can be done through the specific carriers website as well as within the ShippingEasy app.

To track shipments according to the carrier service:

To track shipments within ShippingEasy:

  1. To locate tracking information for your labels, navigate to the SHIPMENT tab from any page on your ShippingEasy account. Hover over the tab and select SHIPMENT HISTORY  from the drop down.
  2. Once you're on the SHIPMENT HISTORY page, locate the order you'd like tracking information for either by manually scrolling through your history, using the search box or the filters - both located to the left - to narrow down your results.
  3. Once you've located the order, you will see its tracking number on the far right as well as an icon indicating the shipments real-time status. Learn more about real-time status tracking icons.

    TIP: if you find filtering shipments helps you to regularly locate or view your shipments, consider setting up a Saved View. Learn more.
  4. By clicking on that tracking number, you'll be taken to the carrier's tracking page, where you'll have access to the most up to date status of the shipment.



Related articles:

How to: Filter your shipped orders
How do I add a tracking number to drop shipped items?

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