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Can I ship an order with more than one item?

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Yes! The ORDERS page allows you to ship orders that contain Multiple Items. Orders that contain multiple items have that tag in the "Item Description" column.  

multiple items unexpanded.PNG

If you'd like to see what the individual items in the order are, then simply click on where it says Multiple Items and a dropdown menu will expand the show you the individual items in the order. The quantity of individual items in the order is displayed just to the left of where it says  Multiple Items.

multiple items expanded.PNG

 

From here you can split orders, or just click on the Multiple Items tag again to collapse the menu. You can look at our step-by-step guide on splitting orders here

 

Have more questions about the orders page? Check out the orders page overview for more information.

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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