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How to: Search unshipped orders on the ORDERS page

Created:   |   Updated:

Need to find that one particular order or a group of orders? Our easy order keyword search tool will ensure you do just that!

For best results, be as specific as possible with names of customers:
search_box_highlighted.PNG

Orders no longer on the ORDERS page will show no results:
search_orders_no_result.PNG

Lowercase is not a factor. For instance, either of these searches would produce the same results:

  • Martin
  • martin

Dashes in certain transaction numbers are recognized. You should be able to search by the entire number or just a portion of it. For instance, any of these iterations would work:

  • 107-6817106-8377851
  • -8377851
  • 8377851
Tip: looking for more ways to find your orders, consider filtering them using the filters on the left side of the Orders page. Learn more.

Related articles:

Overview: Orders Page
How to: View Order Details on the ORDERS page

How to: Create a shipment
How to: Create a batch shipment
How to: Print a shipping label


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