How to: Search unshipped orders on the ORDERS page

Created:   |   Updated:

Need to find that one particular order or a group of orders? Our easy order keyword search tool will ensure you do just that!

For best results, limit your search to one keyword, such as "Underwood" instead of "Frank Underwood". 

Spaces are not recognized and will produce no results if entered in the search.

Lowercase is not a factor. For instance, either of these searches would produce the same results:

  • Underwood
  • underwood

Dashes in certain transaction numbers are recognized. You should be able to search by the entire number or just a portion of it. For instance, any of these iterations would work:

  • 107-6817106-8377851
  • -8377851
  • 8377851
Tip: looking for more ways to find your orders, consider filtering them using the filters on the left side of the Orders page. Learn more.

Related articles:

Overview: Orders Page
How to: View Order Details on the ORDERS page

How to: Create a shipment
How to: Create a batch shipment
How to: Print a shipping label

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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