How to: Buy postage from the READY FOR PAYMENT page

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If your postage balance is getting low on either of your carrier accounts, we make it simple to top it up from the READY FOR PAYMENT page without losing any of the progress you've made. 

How to buy postage on READY FOR PAYMENT page:

  1. Once you're in the READY FOR PAYMENT page, navigate to the "Order Subtotal" box. Here, you'll see a breakdown of the postage amount you're about to purchase on the shipments you've just prepared and the total amount of postage available in each account. If the amount is low, click on the Buy Postage link to the left of the balance.

  2. A modal window will appear for you to add your desired amount into the balance.



This will then refresh your payment page, ready for you to ship.

Related articles:

What to do if my credit card is declined when buying postage?
When does Auto Refill reload my postage balance?
Why am I being asked to purchase postage?
Why can't I buy labels with an exact amount in my account?



If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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