If your One Balance funds are getting low on either of your carrier accounts, we make it simple to top it up from the READY FOR PAYMENT page without losing any of the progress you've made. If you have set up Auto Refill, this automatically occur.
Add money on READY FOR PAYMENT Page
- Once you're in the READY FOR PAYMENT page, navigate to the "Order Subtotal" box. Here, you'll see a breakdown of the amount of money you're about to add for the shipments you've just prepared and the total amount of money available in each account. If the amount is low, click on the Add money to One Balance link to the left of the balance.
- A modal window will appear for you to add your desired amount into the balance. Click "Add Money".
- A message will appear stating that money has been added to your account and you will be able to continue purchasing labels.
In the event that there is an outage on Stamps.com, you will be unable to add money. A message will appear alerting you to the issue: