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What to do if I get an error processing a batch shipment?

Created:   |   Updated:

When selecting a carrier and service within the READY TO SHIP page, any address errors associated with a specific order(s) will be identified by a red exclamation icon next to the batch name.

domestic batch error.png

Click on the batch name and the specific order(s) will also show the same red exclamation icon. Select the specific order and you'll see the address information appear to the right with the relevant error message:

pasted_image_at_2014_11_13_09_42_am.png

 

For a more detailed look at batch shipping, view our step by step guide on creating a batch shipment. 

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Trial accounts may email or call.

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