Why don't my labels print correctly on my Zebra printer?

Created:   |   Updated:

If you notice your labels look small or blurry on your Zebra LP2844 Printer, follow the steps below to change the size and clarity of the label. 

This is the default setup:


Here are the steps for changing this setup:

  1. Go to START  and click on DEVICES AND PRINTERS.


  2. Right-click the ZDesigner LP2844 and go to Printing preferences.


  3. Select the Stocks tab and then New.


  4. This allows you to enter different custom options for your label.

    We've named this stock "4x6" because we've set the Label Width to 4 inches and the Label Height to 6 inches. However, you can input any name or label size.

    We've also changed Darkness to 13 and Speed to 2. These are the best settings for a clear label.

    Click OK.


  5. Now, under the Options tab, click Stocks in the dialog box.  You'll see the option to select "4x6" in the drop-down menu, which will enable us to use the "4x6" printer label setting we just saved. 


  6. Since we applied the "4x6" as our default, we'll now see it fill the Stocks field in our dialog box. It'll look like this:


That's it! Now your labels will be bigger and print with more clarity!


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  • Avatar
    Daniel Blumentritt

    This does not work. Even after changing the stock and clicking apply, all programs when I set to print with Zebra ZP 450 automatically have it set to 4.5 x 11 and "user defined" stock. It is apparently impossible to change the default, which is quite frustrating as EVERY time I want to print a label, I have to go into print properties to manually tell it to just this once print the way the default is supposedly set anyway.

  • Avatar
    Jennifer R. [ShippingEasy]

    Hello Daniel - Thanks for posting with the details of your situation.

    This sounds like an issue with the settings on your computer. However, it's possible that resetting your printer to factory conditions and/or reinstalling your drivers can help prevent you from getting stuck in this loop. I've included a couple resources for you:

    Once you've restored your printer to factory settings and updated the driver, please try changing the stock again.

    Edited by Jennifer R. [ShippingEasy]
  • Avatar
    Fred Hajjar

    WORKED!! Great article

  • Avatar
    Nuran Artinian

    Thank you very much. It WORKED WONDERFULLY!! I had to buy a new computer (my old computer's hard drive failed) and with the new computer my labels were not printing correctly. I tried so many ways and nothing worked. I was thinking of purchasing a new one already. The solution posted here made it simple and easy. Thanks again for posting it :)

  • Avatar
    Melody H. [ShippingEasy]

    Hi Fred and Nuran,

    Thank you for your posts!

    We're so glad to hear these tips helped you!  If you have any other questions arise that cannot be answered with a quick search of our Knowledge Base, please post in our forum for assistance:  

    Community - Questions & Answers

    Happy shipping!

  • Avatar
    Brad Preston

    I have not had any luck with this.  I am very frustrated.  I can not go above width 2.99 height is ok at 2.25.  I am wanting t use 4 x 2.25 labels.  I attempted to use a smaller label but have decided to go back to this size which works best for me.  What am I doing wrong?  I am attempting to print landscape.



  • Avatar
    Jacen P. [ShippingEasy]

    Hello Brad and thank you for posting to our Support Center.

    Unfortunately the smallest label size currently supported in ShippingEasy is 4" x 5". The link below describes all the label sizes we currently support.

    What label size should I use?

    While you may be able to scale your labels down to some extent, I suspect trying to reduce a 4 x 5 label to 4 x 2.25 may require too much scaling and result in unusable/unreadable labels.

    If your printer supports a large size label, we would strongly recommend trying one of those, or if possible, use a label printer that supports 4 x 5, 4 x6, or 4 x 8 label sizes.

    Thank you.

  • Avatar
    Brad Preston

    The problem is it did work for me before I made adjustments.  I had to try to make some other smaller labels using a Excel template.  Now I can't get it to go back.  My label dimensions are 4" long and 2.25 wide.  


    Update:  I had another file I tried that and it works.  So disregard and thanks for your help.

    Edited by Brad Preston
  • Avatar
    Md Zafar

    Dear Sir 

    i purchased Zebra GC420t Model label Printer

    my Paper roll size height 30 mm width 45 mm.

    when i printed laber after 2-3 label paper margin or gap increase and miss printing.

    please give the full setting to resolve the problem of miss printing

  • Avatar
    Jacen P. [ShippingEasy]

    Hello MD Zafar and thank you for posting to our support center.

    Currently ShippingEasy is only able to support 4x5", 4x6" and 4x8" labels. That is explained further in the link below.

    What label size should I use?

    Unfortunately, if your labels are 30mm by 45mm, they will not be able to contain a full label printed from ShippingEasy. We would recommend loading your printer with one of the label sizes listed above for better results.

    Thank you.

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