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How to use Single Click Automated Campaigns

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ShippingEasy's Customer Management add-on makes it easy to create targeted email marketing Campaigns. Working with a variety of eCommerce sellers, ShippingEasy has identified the three most common Campaigns. Customer Management makes it easy to create any or all of them!

These three popular Campaigns can be up and running after a 'single click'.

To enable a Single Click Automated Campaigns:

  1. Navigate to the CUSTOMERS page.
    Marketing_-_Automated_Emails__short_.png
  2. Then just toggle the option to ON for any, or all three, Automated Campaigns.
  3. To pause a Campaign, toggle the option to OFF.
    single_click_on.PNG

The sections below describe the exact configuration of each of the Single Click Automated Campaigns.

First Time Buyer

This campaign sends an email to first time buyers to provide a "welcome message" to your new customer.

An example email:

NOTE: the ShippingEasy logo shown here is for illustration only. Your store logo will be displayed on your emails. Learn how to upload your logo.
The specific values used in the First Time Buyer campaign:
Template First Time Buyer
Subject line Welcome To Our Store
Qualifying order type All orders that are from a first time buyer. A 'first time buyer' is considered any buyer who does not have previous shipment history within ShippingEasy.
When email is sent As soon as the order is downloaded to ShippingEasy

Request Feedback After Shipment

This campaign sends an email after the order has shipped to your customer.

An example email:

NOTE: the ShippingEasy logo shown here is for illustration only. Your store logo will be displayed on your emails. Learn how to upload your logo.
The specific values used in the Request Feedback After Shipment campaign:
Template Feedback On Delivery
Subject line How Did We Do?
Qualifying order type All orders that have been shipped.
When email is sent Seven days after the order is shipped

Order Downloaded

This campaign sends an email to repeat buyers to let the customer know you got their order and are working on it.

An example email:

NOTE: the ShippingEasy logo shown here is for illustration only. Your store logo will be displayed on your emails. Learn how to upload your logo.
The specific values used in the Order Downloaded campaign:
Template Order Downloaded
Subject line We're Working On Your Order
Qualifying order type All orders that are from repeat customers. A 'repeat customer' is considered any buyer who has previous shipment history within ShippingEasy.
When email is sent As soon as the order is downloaded to ShippingEasy

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