Pause an Automated Campaign | How To

This feature is available to Customer Marketing subscribers. Learn more.

If you need to edit an Automated Campaign you have the option to pause it. Pausing an Automated Campaign will also suspend it until you're ready to resume sending it. Learn more about Campaigns.

To pause an Automated Campaign:

  1. From the navigation bar, click to expand the MARKETING tab and select EMAIL CAMPAIGNS.
  2. On the CAMPAIGNS page, locate the active Automated Campaign you wish to pause. You can pause the campaign in two ways:

    On the Campaign Page:

    To the right of the campaign name, click the Actions dropdown and select "Pause".


    From the Campaign Results page:

    Click the Campaign name.

    Click the grey Pause button.

  3. In the modal, confirm that you wish to pause the Campaign. Click Pause.
  4. The Automated Campaign is now paused.
    On the Campaign Results page:

    A message is displayed to confirm that the campaign has been paused. You will also see options to Edit or Reactivate the Campaign.

    On the CAMPAIGNS page:

    The status is set to Paused.



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