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How to: Pause an Automated Campaign

Created:   |   Updated:

If you need to edit an Automated Campaign you have the option pause it. Pausing an Automated Campaign will also suspended it until you're ready to resume sending it. Learn more about Campaigns.

To pause an Automated Campaign:

  1. From the blue navigation bar, click to expand the MARKETING tab and select EMAIL CAMPAIGNS.
    marketing_email_campaigns.png
  2. On the CAMPAIGNS page, locate the active Automated Campaign you wish to pause. You can pause the campaign in two ways:

    On the Campaign Page:

    To the right of the campaign name, click the Actions dropdown and select "Pause".

    actions_pause.png

    From the Campaign Results page:

    Click the Campaign name.
    automated_campaign_name.PNG

    Click the grey Pause button.
    pause_button.png

  3. In the modal, confirm that you wish to pause the Campaign. Click Pause.
    pause_campaign.PNG
  4. The Automated Campaign is now paused.
    On the Campaign Results page:

    A message is displayed to confirm that the campaign has been paused. You will also see options to Edit or Reactivate the Campaign.
    campaign_has_been_paused.png

    On the CAMPAIGNS page:

    The status is set to Paused.
    campaign_paused.PNG

 


Related articles:

How to: Check the status of a Campaign
Quick Start: Launching an Automated Campaign
How to: Select the Customers for an Automated Campaign
How to: Monitor the results of an Automated Campaign
What tools are available to customize a Campaign template?

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