Why didn't my logo print on my shipping label?
If you have configured your store to display a logo on your shipping labels, please note that not all shipping labels will display a logo. Logos on labels are only supported for shipping labels that are:
- USPS
- Domestic
- 4"x6" format
The logo may not be displayed on eligible labels if the available space for a logo is not large enough. USPS requires that the logo is not too close to the recipient address. There are a few circumstances in which ShippingEasy cannot add your logo to an otherwise eligible label.
Does the label have a multiple-line recipient address?
The most common reason that not enough space is available is a multiple-line recipient address. The exact content of the address can make a difference, too. So while this address has enough space for a logo:
This address does not have room for a logo. Even though it is only four lines, the longer city/state/zip code impedes on where the logo would be placed.
Have you customized your USPS domestic labels?
Customizing your USPS domestic labels to display SKUs, item descriptions, or a carrier note uses space on the label. With less space available in the address area, there is a higher likelihood that an address will not leave enough space available for a logo.
Comments
Add a Comment
Please sign in to leave a comment.