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How to: Integrate WooCommerce with ShippingEasy

Created:   |   Updated:

This article explains how to integrate ShippingEasy with your WooCommerce store using ShippingEasy's new direct WooCommerce store integration (introduced in July 2017).  Our legacy WooCommerce store integration is being deprecated.

TIP: ShippingEasy HIGHLY recommends configuring your WooCommerce website for SSL (i.e https connections) for both security and reliability reasons. To learn more about setting up SSL for your WooCommerce site, read this article.

Things to Check BEFORE configuring your WooCommerce store in ShippingEasy.  

Are you running the minimum required versions of WooCommerce and WordPress?

We require WooCommerce version 3.0.x or higher and WordPress version 4.4 or higher.

To determine the version of WooCommerce you are running, log into your Wordpress site as an administrator, click on Plugins > Installed Plugins and then scroll to the WooCommerce plugin row - the version of WooCommerce will be located in the bottom right corner of the page.

WooVersion.png


To determine the version of WordPress you are running, log into your Wordpress site as an administrator, click on the WordPress W symbol in the upper left corner and then click About WordPress

WordPressVersion.png

Is the WooCommerce REST API enabled for your store?

Visit the WooCommerce > Settings > API tab and make sure the Enable REST API checkbox is ticked.

Do you have SSL enabled for your store?

We highly recommend enabling and using SSL for your store (HTTPS), as non-SSL connections (HTTP) may or may not work.  

  • If you have SSL on your site make sure the URL is https://www.myshop.com instead of http://www.myshop.com.
  • If your website is at https://www.example.com make sure you haven’t entered https://example.com as the URL.
Identify the full path to your WooCommerce store?

Sometimes the URL to the WooCommerce site is not the root URL for your website.  The WooCommerce store URL that you enter into ShippingEasy should be the root URL to your WordPress installation. In most cases this will be something like http://www.myshop.com/.  Sometimes the whole WordPress installation is installed in a subdirectory so the URL might be something like http://www.myshop.com/wp/  or http://www.myshop.com/wordpress/ .

Visit the WordPress dashboard Settings > General page and make sure that the WordPress Address URL matches WooCommerce Store URL you are using for your ShippingEasy WooCommerce store URL. 

How to: Integrate WooCommerce when registering a NEW ShippingEasy account

  1. When registering your ShippingEasy account, you will be immediately prompted for your WooCommerce URL after selecting WooCommerce from the Platform menu. 

    Note: The WooCommerce URL should be the same URL as specified in WordPress Address (URL) on the "Settings > General" page of your Wordpress dashboard. This will normally be your website URL, but will be different if you did not install WordPress to your website root directory.
    newRegistrationWoo.png

  2. Below the Platform menu you'll see a field for mywoocommerce.com URL. Enter your store's URL. 
  3. Select Save.

  4. Continue with the steps below to grant ShippingEasy access to your store.

How to: Connect your WooCommerce store to an existing ShippingEasy account

    1. Navigate to the SETTINGS tab and click on the STORES & ORDERS page under the INTEGRATION section. 




    2. Once there, click on the the + Add New button on the right side of the screen.

      WOO-addNewStore.png


    3. From the Platform drop down menu, select WooCommerce. You will then see one additional field: Store URL.
      newStoreSelectPlatform.png


    4. Copy and paste the URL for your WooCommerce store into the Store URL field.

      Note: The WooCommerce URL should be the same URL as specified in WordPress Address (URL) on the "Settings > General" page of your Wordpress dashboard. This will normally be your website URL, but will be different if you did not install WordPress to your website root directory.
      WooStore.png


    5. Then click the Save button.

    6. On the next screen you will be prompted to enter your username and password for your WooCommerce store, so that ShippingEasy can connect to it and request necessary permissions. Enter your login credentials and click the Login button.

      Woo-authenticateToStore1.png

    7. After logging into your account, you'll be prompted to give ShippingEasy access to your store, which is necessary for managing your store orders. Click the Approve button.

      Woo-authenticateToStore2.png

    8. After ShippingEasy is granted access to your store, you'll be returned to your a store settings page in ShippingEasy where you can enter information about your store. Once your store information had been entered, click the Save button at the bottom of the store settings page.

 

Your WooCommerce store is now integrated with ShippingEasy. Learn more about using ShippingEasy with WooCommerce.


Comments

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  • Avatar
    Kathleen Browning

    After approving Shippingeasy to connect to WooCommerce, an "access denied" page came up with the following copy below it.  Is there something that I did incorrectly?

    Error: cURL error 35: gnutls_handshake() failed: A TLS packet with unexpected length was received..

  • Avatar
    Jacen P. [ShippingEasy]

    Hello Kathleen, and thank you for posting to our Support Center.

    After checking your account, it looks like you are currently integrating your WooCommerce store using our legacy integration. Not the Rest API integration which is the one discussed in this article.

    If you are attempting to use this guide for WooCommerce integration, we would first recommend you archive your current WooCommerce store using the steps in the link below.

    How to: Disconnect a store from my account

    And then re-add your WooCommerce store, being sure to select the option with (Legacy) listed next to it and use the steps listed in the article above to connect.

    I also noticed the URL you listed for your WooCommerce site redirects to another URL which might be contributing to the error. You developers may want to input your store URL into the link below for additional feedback.

    https://www.ssllabs.com/ssltest/

    If you continue to experience integration problems, please reach out to our support team directly at issues@shippingeasy.com, and be sure to provide your full name, your ShippingEasy account name, and any other pertinent information.

    Thank you.

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