How to: Check the status of a Campaign

Between Regular Campaigns and Automated Campaigns, there are so many ways to leverage email marketing in ShippingEasy! To stay on top of your Campaigns, you'll want to check on their statuses.

To check the status of a Campaign:

  1. From the blue navigation menu, expand the MARKETING tab and select EMAIL CAMPAIGNS from the drop-down menu.
  2. The list of Campaigns contains a "Status" for each Campaign.
    • In Progress: Emails for the campaign are being sent. This process can take a while, depending on the number of recipients

    • Draft: The campaign has been created, but not yet scheduled to be sent.

    • Scheduled: The campaign has been scheduled but no emails have been sent yet.

    • Completed: All emails for the campaign have been sent.

    • Active: The Automated Campaign is "on" and being dripped to qualifying customers.

    • Paused: The Automated Campaign has been set-up, but is not being actively sent at the moment.

    • On Hold: The campaign could not be sent or scheduled to be sent because your ShippingEasy account did not have an adequate number of email credits.

    • Flagged: Sending of campaign emails was stopped because of a high number of spam reports by the recipients of the emails that were sent.

  3. Use the status to help decide what action to take next:


Related articles:

What is a Campaign?
About Campaign Delivery Rates
What types of emails can I send to my customers?
Video: Customer Marketing Workflow


Add a Comment

Please sign in to leave a comment.

  • customers automated_emails
  • customers campaigns automated
  • #pendo
  • customers campaigns review