How to: Check the status of a Campaign

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Between One-Time Campaigns and Automated Campaigns, there are so many ways to leverage email marketing in ShippingEasy! To stay on top of your Campaigns, you'll want to check on their statuses.

To check the status of a Campaign:

  1. From the blue navigation menu, expand the MARKETING tab and select NEWSLETTERS & PROMOTIONS from the drop down menu.
  2. The list of Campaigns contains a "Status" for each Campaign.
    Draft The Campaign has been created, but not yet scheduled to be sent.
    Scheduled  The Campaign has been scheduled but no emails have been sent yet.
    In Progress Emails for the Campaign are being sent. This process can take a while, depending on the number of recipients.
    Paused The Automated Campaign has been setup, but is not being actively sent at the moment.
    Active The Automated Campaign is "on" and being dripped to qualifying customers.
    Complete  All emails for the One-Time Campaign have been sent.
    On Hold The Campaign could not be sent or scheduled to be sent because your ShippingEasy account did not have an adequate number of email credits.
    Flagged Sending of Campaign emails was stopped because of a high number of spam reports by the recipients of the emails that were sent.

  3. Use the status to help decide what action to take next:


Related articles:

What is a Campaign?
About Campaign Delivery Rates
What types of emails can I send to my customers?
Video: Creating a One-Time Marketing Email Campaign
Video: Setting up Automated Marketing Email Campaigns

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat


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