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How to: Export my Customers from BigCommerce

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ShippingEasy's Customer Marketing tool helps you to identify and segment your customers. Use this insight to create email marketing campaigns, track purchase history, and grow your sales - all in one spot. Learn more.

BigCommerce provides options to export specific data by creating a custom export template. Use this guide to export your Customers data from BigCommerce to a CSV file.

To export your Customer data from BigCommerce:

  1. Log into BigCommerce with your login credentials.
    bigcommerce1.png
  2. From the right-hand navigation menu, select Customers.
    bigcommerce_customers.PNG
  3. From the top of the View Customers page, click Export All Customers.
    bigcommerce_export.PNG
  4. On the Export Template and File Format options, choose your Customer "Template". If you do not have one, you will need to create one. Learn more.
    BigCommerce_-_Template.png

  5. From the "File Format" option, select Export to Microsoft Excel (CSV).
    BigCommerce_-_Export_for_CSV.png
  6. Then click Continue.
    BigCommerce_-_Continue.png
  7. Click Export my customers to a CSV File to begin exporting your customer information from BigCommerce.
    BigCommerce_-_Export_my_customers_to_a_CSV_file.png
  8. Click the Download my Customers file link.
    BigCommerce_-_Download_my_Customers_file.png
  9. When your customer CSV file is ready, you can upload it to ShippingEasy. Learn how to upload a CSV file of Customer information to ShippingEasy's Customer Marketing database.

Related articles:

How to use ShippingEasy with BigCommerce
What is Customer Marketing?
How to: Send an email to my customers
What types of emails can I send to my customers?
What is a Campaign?

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