Return labels are easily purchased on the SHIPMENT HISTORY page to include in your orders. Learn more.
However, when you create a return for a Priority Mail Express or military mail shipment, you will see this error from Endicia on READY TO SHIP:
You cannot create returns for Priority Mail Express or military mail shipments, therefore you will need to first "retry" the label on READY TO PRINT.
To retry the label:
- Navigate to the READY TO PRINT page from anywhere in the app.
- Find the label you need to create a return label for and select Retry.
- Select another carrier service to purchase your label.
- Purchase the label with the new carrier service selected.