ShippingEasy keeps track of specific events as orders are processed and shipped. For example, when an order is included on a pick list or has a shipment label created.
Information about these events is available in ShippingEasy and can be helpful when you are trying to determine why a shipment label printed (or did not get printed).
The Event History page allows you to easily search for events that have occurred within the last three months. You can search for a specific order or a batch of shipments. You can limit the search to events that resulted from actions taken in ShippingEasy by a specific user. You can also limit the search to a specific date range. Note: the maximum date range you can search is 30 days.
Information is available about these events:
|Generate Pick List||An order was included in a pick list created on the Orders page|
|Generate Packing Slip||An order was included in a group of packing slips created on the Orders page|
|Buy & Print||A shipping label was purchased on the Orders page, using Buy & Print|
|Quick Ship||A shipping label was purchased with Quick Ship|
|Print Later from RTS||A shipping label was purchased on Ready to Ship with the Print Later button|
|Print Now from RTS||A shipping label was purchased on Ready to Ship with the Print Now button|
|Finish and Pay from RFP||A shipping label was purchased on Ready for Payment with the Finish and Pay button|
|Print to PDF||A label, packing slip, or pick list was printed, resulting in display in a new browser tab|
|Sent to ConnectEasy||A label, packing slip, or pick list was sent to ConnectEasy for printing|
|Bundle print job||Multiple labels, packing slips, or pick lists were printed together|
|Clear Print Queue||The Clear Print Queue button was clicked on the Ready to Print page|
|Cleared/Cancelled Order||An order was cleared by a user choosing to clear the order (on the Orders page, for example) or it was cleared automatically by ShippingEasy because of a change in the order’s status in the store that provided the order.|
|Downloaded||An order was downloaded on the ORDERS page.|
|Uploaded||An order was uploaded on the ORDERS page.|
|Edited||An order was edited on the ORDERS page.|
|Split||An order was split by a user. This records events for each order involved|
|Combined||Orders were combined by a user. This records events for each order involved|
|Rule Applied||An order was processed according to an applied shipping rule.|