Data Available in Event History | Overview

ShippingEasy keeps track of specific events as orders are processed and shipped. For example, when orders are included on a pick list or have a shipment label created.

Information about these events is available in ShippingEasy and can be helpful when you are trying to determine why a shipment label printed (or did not get printed).

The Event History page allows you to easily search for events that have occurred within the last three months. You can search for a specific order or a batch of shipments. You can limit the search to events that resulted from actions taken in ShippingEasy by a specific user. You can also limit the search to a specific date range.

The maximum date range you can search for is 30 days.

Information is available about these events:

Event Description
Bundle print job Multiple labels, packing slips, or pick lists were printed together
Buy Labels A shipping label was purchased on the ORDERS page, using Buy Labels
Cleared/Cancelled Order An order was cleared:
  • by a user choosing to clear the order (on the ORDERS page, for example) 
  • because of a change in the order’s status in the store
  • based on a shipping rule
Clear Print Queue The Clear Print Queue button was clicked on the READY TO PRINT page
Combined Orders were combined by a user. This records each order event for all orders involved.
Sent to ConnectEasy A label, packing slip, or pick list was sent to ConnectEasy for printing
ConnectEasy: Complete A label, packing slip, or pick list was successfully printed by ConnectEasy
Edited An order was edited on the ORDERS page.
Generate Pick List An order was included in a pick list created on the ORDERS page
Generate Packing Slip An order was included in a group of packing slips created on the ORDERS page
Order Downloaded An order was downloaded on the ORDERS page.
Buy Label from RTS A shipping label was purchased on the READY TO SHIP with the Buy Label button. This will move the label to the READY TO PRINT unless ConnectEasy is installed. 
Print to PDF A label, packing slip, or pick list was printed, resulting in a display in a new browser tab
Quick Ship A shipping label was purchased with Quick Ship
Rules Engine Executed The order was run through the rules engine. A rule will apply to the order if it met the conditions. 
Split An order was split by a user. This records the events for each order involved
Uploaded An order was uploaded on the ORDERS page.


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