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How to: Download my Customers

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ShippingEasy's Customer Marketing feature helps you to organize your customer contact information. Learn more.

This tool provides the option to download all your customer information into a CSV file. Use this feature to keep records of your contacts and buyers. Or use it as a running start when updating your Customers in ShippingEasy. Learn more about uploading Customer data.

To download your Customers data to a CSV file:

  1. From the blue navigation menu, expand the MARKETING tab and select CUSTOMER LIST
    Marketing_-_Customer_List__short_.png
  2. Decide if you want to download all Customers or just some. If you wish to download only some Customers, use the filters to narrow the list to those you wish to download. Learn more about filtering Customers.
  3. Click on the Download Customers option.
    Download_customers.png
  4. A modal will appear with a message that you will sent the CSV file by email. Click OK to continue.
    Confirm_Download_-_OK.png
  5. You will see an alert at the top of your page with a message confirming that the download is in progress. When ready, the file will be sent to the email address for the user login.
    Confirm_Download_-_In_progress.jpg

That’s it! You will be sent an email with the link to a CSV with your Customers’ information as soon as it is generated.

 


Related articles:

How to: Upload Customer information via a CSV file
Exporting Customer Contacts from my stores
How to: Send an email to my customers
What is a Campaign?
CSV Tips & Tricks

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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