ShippingEasy One Balance is powered by Stamps.com. If you need to update your contact information and email address for your One Balance account you can do so at Stamps.com.
To update contact information
- Click the ONE BALANCE AND CARRIERS link in the top right corner of your ShippingEasy account.
- On the ONE BALANCE AND CARRIERS page, locate your One Balance account, and click Manage Account.
- Click Account Settings.
- This will take you to your Stamps.com account's Payment Settings page.
- Click on the username in the top right corner and select Manage Account from the drop-down.
- Click Account Settings and select Contact Info:
From there, update your address and email in the corresponding fields.