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What do the Email Status values indicate?

Created:   |   Updated:

ShippingEasy's Customer Marketing add-on provides tools for communicating with your customers. Learn more.

Email statuses can be viewed on the CUSTOMER profile page, within the "Email History" section.

How to: Locate a Customer's "Email History"

  1. From the blue navigation bar, expand the MARKETING tab and click CUSTOMER LIST.
    Marketing_-_Customer_List__short_.png
  2. Locate the Customer you wish to view and click their name.Click_Customer_Name.png
  3. On the CUSTOMER Profile page, the "Email History" is below their order history.Email_History_section_in_context.png

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.


Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat

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