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How to: Send stock levels to my store

Created:   |   Updated:

This feature is available to Inventory Management subscribers. Learn more.

With ShippingEasy Inventory Management, you can sync your inventory levels between ShippingEasy and your store. This empowers you to automatically update stock levels across your selling channels. It also helps to simplify your operations with a single place to check for your current inventory status - ShippingEasy!

BEFORE YOU'RE READY: first you must configure your store settings to send stock levels to a store.

In order to send any stock levels to your stores, make sure that you have allowed inventory tracking for your stores and that you have linked your inventory. Learn how to enable inventory track for your store.

Once you’ve enabled inventory tracking for your store, you will have the option to send your products stock levels to your store using automatic and on-demand tools.

Automatically, every 10 minutes, for all recently updated products:
  • For all products in store. This is the default enabled when you turn on inventory tracking for your store. Learn more.
  • Restricted to specific products. Learn more.
    NOTE: if an automatic update fails to adjust your stock levels in store, ShippingEasy will retry the update after one minute. If that also fails, ShippingEasy will try again after five minutes. If automatic updates are not working after 30 minutes, reach out to our Customer Success team.
On demand, with current product data:
  • For individual product SKUs
  • For all products in a store

Check out the sections below to learn more about on-demand stock updates.

How to: Send a stock update to my stores for a specific product SKU

  1. Expand the INVENTORY menu and select PRODUCT CATALOG.
  2. Locate the SKU that you want to update and click on it.
    click_product_name.PNG
  3. Click the Send to store button at the top right of the page.
    send_to_store_button.PNG

These updates will take about 10 minutes to complete.

How to: Resend a one-time sync of all product inventory levels to store

  1. Go to SETTINGS.
  2. Then click STORES & ORDERS.
    stores___orders.PNG
  3. Locate the specific store that you would like to resend a one-time inventory update for all enabled products. Click the Edit Store Settings link.
    NOTE: sending inventory updates in bulk is only supported for two-way sync supported stores. Learn more.
  4. On the Products tab, scroll down to "Inventory Management" and uncheck the box to Send available stock to store.
    products_tab_unhighlighted.PNG
    uncheck_send_available_stock_to_store.PNG
  5. Scroll to the bottom of the page and click Save.
  6. Re-click the Edit Store Settings link under the same store.
  7. On the Products tab, scroll down to "Inventory Management" and check the box to Send available stock to store. If you have more than one stock location, select which locations to send stock to.

    ALERT: This will send current stock levels from ShippingEasy to your store and override any stock levels there.

    If your stock levels in ShippingEasy have not been updated yet, we recommend doing so using the instructions here, to avoid sending incorrect or zero stock levels.

    send_available_stock_to_store_checked.PNG
  8. Scroll to the bottom of the page and click Save.

As soon as you've saved, inventory levels will be resent from ShippingEasy to your online store.

 


Related articles:

Can I get low stock alerts sent to my email?
How to: Override the Product name used by my store
How to: Add SKU Variants to Products
How to: Set up Maximum Available Quantity


Comments

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  • Avatar
    Ray Hewitt

    Do we need to do this manually each time?  In other words, if the process is automated, what use is the send to store button?  Just to make it happen faster? 

  • Avatar
    Jacen P. [ShippingEasy]

    Hello Ray, and thank you for posting to our support center.

    While our Inventory feature normally syncs stock levels every 10 minutes automatically, if there are instances where you would like to retry sending your stock levels for specific product SKU's, you can use the Send to Store button to do so.

    Otherwise, you are welcome to allow the automatic updates to occur without needing to do anything extra on your end.

    Thank you and happy shipping!




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