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How to: Send stock levels to my store

Created:   |   Updated:

ShippingEasy's Inventory management tools allow you to sync your inventory levels between ShippingEasy and your store. In order to send an item's stock levels to store, you must first make sure that you have allowed inventory tracking for this item and that you have linked your store inventory. Learn how to enable inventory track for your store.

Once you’ve done this, you will have the option to send your products stock levels to your store using the following options:

Send individual product inventory levels to store

  1. Click on Inventory and select Products from the drop down menu. 
    inventory_products_dropdown.png
  2. Locate the SKU that you want to update and click on it. 
    click_product_name.PNG
  3. Click the "Send to store" button at the top right of the page
    send_to_store_button.PNG

These updates will take about 10 minutes to complete.

Resend a one-time sync of all product inventory levels to store

  1. Go to SETTINGS >> STORES & ORDERS.
    stores___orders.PNG

  2. Click the Edit Store Settings link under the specific store that you would like to resend a one-time inventory update for all products. 
    NOTE: Sending inventory updates in bulk is only supported on Amazon, Bigcommerce, eBay, Ecwid, Etsy, Magento 2.1, Shopify, Volusion, Walmart & WooCommerce.

     

  3. On the Products tab, scroll down to "Inventory Management" and uncheck the box to Set available stock at store.
    products_tab_uncheck_set_available_stock_at_store.PNG

  4. Scroll to the bottom of the page and click Save.

  5. Re-click the Edit Store Settings link under the specific store that you would like to enable ShippingEasy to send inventory updates.
     

  6. On the Products tab, scroll down to "Inventory Management" and check the box to Set available stock at store.
    Alert: This will send current stock levels from ShippingEasy to your store and override any stock levels there. If your stock levels in ShippingEasy have not been updated yet, we recommend doing so using the instructions here, to avoid sending incorrect or zero stock levels.
    products_tab_set_available_stock_at_store.PNG

  7. Scroll to the bottom of the page and click Save.

As soon as you've saved, inventory levels will be resent from ShippingEasy to your online store.


If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

Comments

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  • Avatar
    Ray Hewitt

    Do we need to do this manually each time?  In other words, if the process is automated, what use is the send to store button?  Just to make it happen faster? 

  • Avatar
    Jacen P. [ShippingEasy]

    Hello Ray, and thank you for posting to our support center.

    While our Inventory feature normally syncs stock levels every 10 minutes automatically, if there are instances where you would like to retry sending your stock levels for specific product SKU's, you can use the Send to Store button to do so.

    Otherwise, you are welcome to allow the automatic updates to occur without needing to do anything extra on your end.

    Thank you and happy shipping!




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