Not all stores are integrated with ShippingEasy by the same method. Generally speaking, stores can be integrated with ShippingEasy in one of two ways:
- The store "pushes" orders into ShippingEasy
- ShippingEasy "pulls" orders in from the store
When a store is connected with a "push" integration, ShippingEasy is not able to see the connection status of the store. In this case, the STORES & ORDERS page will not show connected or disconnected.
The following integrations fall into this category:
- Eleventh Ave
- Navigator Business Systems
In contrast, stores connected with a "pull" integration must have an active connection in order for ShippingEasy to access order data. In this case, the STORES & ORDERS page will show a connection status.